The version published: February 2021.

By accepting Terms and Conditions (T&C) you are hereby confirming that you have read, understand, and accept them and postures as a prospective Client (also ‘client’) who is interested in our services that are listed herein. Please familiarize yourself with the provisions below.

List of the provided services:

 Synergy 360 Limited (also ‘We’, ‘we’, ‘us’ and’ the ‘Company’) provides the following services:

1. Customer Support Services: We provide personalized, responsive, and professional support that not only resolves issues efficiently but also strengthens customer loyalty and trust.
2. Product Marketing Services: We help you maximize your product’s impact, increase sales, and build lasting customer relationships, allowing you to stay ahead of the competition and achieve sustained growth.
3. Strategic advising: Our advisors bring a wealth of experience and a fresh perspective, ensuring that your strategies are not only innovative but also practical and sustainable.

If the Client agrees on these Terms and Conditions, the Client should understand that Synergy 360 Limited will not carry responsibility in case of services/scope of work that are not listed in the signed contract. The Client is also aware that Synergy 360 Limited is not responsible or liable for the products and services that are developed, provided, or delivered by any third party. If the Client requires any additional services that are not listed in the signed contract, then an additional contract could be concluded by including additional services on the Client’s request.

The property rights of the products and services that are produced and rendered under this Agreement.

All rights to the products that are developed by Synergy 360 Limited will be granted to the Client once we receive payment from the Client. Please be informed that we own the intellectual property rights to our knowledge and we are sharing it after the Client’s payment accordingly.

Client’s Content

By applying a product for development to Synergy 360 Limited, the following warranties are provided respectively by the Client to Synergy 360 Limited:

• Content provided by the Client to Synergy 360 Limited is property of the Client (including but not limited to intellectual property rights);
• Harassing, threatening, or any other kind of unlawful content is unacceptable by Synergy 360 Limited;
• The content should be in accordance with the law and respects the rights of the third parties, including but not limited to trademarks and copyrights.

Site Accessing

We need to have access to all relevant Client’ website(s) while using a Web solution. The Client agrees to provide the entry right and access to the website(s). The Client warrants that he/she is the owner of the website and has all rights to the website(s). Synergy 360 Limited is not responsible for any data loss or other possible damage caused during the access to the website(s).

Terms of the Payments

Before we start any work or services rendering, a contract between the Client and Synergy 360 Limited has to be signed. The contract shall conduct the following:

1. Services that should be provided;
2. Crucial responsibilities / obligations / rights of the Parties;
3. Period and timeframes of the rendering of the services / work providing / work delivery;
4. Other important provisions.

The amount of remuneration that should be paid by the Client to Synergy 360 Limited for the provided works (services) should be reflected in the contract as well. Once the contract is signed by both parties, an invoice will be issued and provided by Synergy 360 Limited to the Client. The work will be started after the payment is received. In case of the payment delay, we have the right to suspend our performance and to apply interest charges of up to 10% on all the invoices that are past-due.

Additional information

Synergy 360 Limited company:
Company address: Workshop 17, Unity Building, The Precinct M2 Junction, B11 Fond du Sac Road, Grand Baie, Mauritius